Shipping and Returns

Golden Girls Jewelry Return and Refund Policy

Shipping: You can expect your 7-12 business days after your purchase date.

ALL SHIPPING IS FREE!

30-Day Return Policy: At Golden Girls Jewelry, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy. Please read the following guidelines to ensure a smooth return process:

  1. Return Eligibility: You may return any item purchased from Golden Girls Jewelry within 30 days of receiving it. To be eligible for a return, the item must be in its original condition, unworn, and with all accompanying documentation and packaging.

  2. Initiating a Return: To initiate a return, please contact our customer service team at goldengirlssjewelry@gmail.com. Provide your order number, the reason for the return, and any relevant details.

  3. Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable and insured shipping method to ensure the safe return of your item.

  4. Refund Process: Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.

90-Day Quality Warranty: At Golden Girls Jewelry, we stand behind the quality of our products. We offer a 90-day quality warranty on all items. This warranty covers manufacturing defects and craftsmanship issues. Please note the following:

  1. Quality Warranty Period: The 90-day quality warranty begins from the date of purchase.

  2. Warranty Claim: If you believe your item has a manufacturing defect or craftsmanship issue, please contact our customer service team at goldengirlssjewelry@gmail.com. Provide your order number, a description of the issue, and any relevant details.

  3. Warranty Evaluation: Our team will evaluate the issue and may request you to return the item for inspection. If the item is found to have a manufacturing defect or craftsmanship issue, we will repair or replace it free of charge.

  4. Exclusions: The quality warranty does not cover damage resulting from accidents, misuse, or normal wear and tear.

Contact Us: If you have any questions or need assistance with returns or warranty claims, please reach out to our customer service team at goldengirlssjewelry@gmail.com

Please note that this Return and Refund Policy is subject to change, and the version on our website will always be the most up-to-date. We recommend reviewing our policy before making a purchase.

Last Updated: 10/22/23